Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Folder FAQ (21)
Frequently Asked Questions
Folder Getting Started (3)
Setting up and using CloudElephant services
Folder Technical (3)
Answers to Technical Questions you may have

Most Popular Articles

Article What is SyncDrive?
  SyncDrive is our flexible and innovative access-anywhere product, that lets you access your files wherever you go, and see the same files on...
Views: 2275
Article How do I completely un-install CloudFile and SyncDrive?
In the unlikely event of you having to uninstall and re-install CloudFile, please follow the steps below to get CloudFile working on your...
Views: 1460
Article How secure or safe is CloudElephant.com?
  Data stored by CloudElephant is backed up to multiple storage servers at the data centres in the UK ensuring your data is fully protected. The...
Views: 1363
Article What are sharing accounts?
When a CloudElephant.com user privately shares a file with someone who does not have a CloudElephant.com account, the software creates a free...
Views: 1013
Article How do I get the Android App?
You can install the Android App through the Marketplace. Open the Marketplace and search for "Open Access".
Views: 926

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